Email Marketing | Growth Marketing | SMS Marketing

Fuzz

Led retention and acquisition strategy for Fuzz, a leader in the hair removal and skincare space.

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THE ASK

Fuzz, a leader in the hair removal and skincare space, sought to amplify customer engagement, boost revenue, and scale its membership-based model. With a Canadian presence, the challenge was to refine retention strategies, expand acquisition channels, and enhance overall business performance while maintaining a seamless and welcoming customer experience.

 

GROWTH MARKETING EXECUTIONS

  • Developed a comprehensive email marketing strategy, achieving up to 72% open rates (126% above industry average*) and 8% click-through rates (515% above industry average*)
  • Scaled customer bookings with consistent month-over-month growth
  • Achieved 14% year-over-year business growth
  • Grew the email subscriber list by 20% within 10 months while maintaining high retention and low churn
  • Introduced SMS marketing as a new direct engagement channel
  • Increased gift card sales to $106K (10,500% growth)
  • Drove retail sales to $25K  (143% growth)

*Industry average based on Email Marketing Benchmarks and Metrics Report by Mailchimp

 

GROWTH MARKETING CHANNELS:

  • Email Marketing – Segmentation, lifecycle campaigns, and retention strategies
  • SMS Marketing – Targeted promotions, reminders, and customer engagement

From high-impact email campaigns to scalable acquisition strategies, we drive measurable results. Let’s take your brand to the next level—get in touch today.

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